StayFi Express

In order to use StayFi Express, you must meet the following requirements:

1. Have one of the WiFi systems listed below installed in your property.
2. Have at least one free ethernet port available in the main router of your WiFi system.
3. Have access to change the settings in your WiFi network (typically done through the eero or Deco app on your phone, Aruba Central portal, or your device's corresponding management center).
4. Have availability to schedule an installation call with our team while you are at the property. 

• Amazon eero
• TP-Link Deco 
• TP-Link Omada
• TP-Link Archer
• Aruba Networks
• UniFi Gateways (UniFi Dream Machine, UniFi Next-Gen Gateway, UniFi Dream Router, UniFi Cloud Gateway) 
  See FAQs to determine if connecting StayFi to your UniFi controller might be a better solution for your setup. 
• Ruckus
• Quantum Fiber Routers
• Plume
• Asus RT Series

Don’t see your system listed?
Don't worry! Explore our UniFi Access Points, which ship pre-configured and ready to plug into any router, making it easy to build a professional-grade WiFi network at your property.

• 1 StayFi Express device
• 1 Power Supply Unit (power cable)
• 1 3ft Cat6 Ethernet cable

How many StayFi Express devices do I need for each property?
Just one device per property is required, making it easy to scale across your portfolio.

How does StayFi Express work with my existing WiFi?
It connects to your existing router and uses your current WiFi system to broadcast a branded captive portal.

Will I need to change my WiFi network name or password?
No—StayFi Express works with your existing network settings. You can keep your current WiFi name (SSID) and password exactly as they are.

What happens to my smart home devices and other connected equipment?
Since your network settings remain unchanged, all your smart devices will stay connected without needing to be reconfigured.

What settings do I need to adjust on my current network?
To set up StayFi Express, you’ll need to reserve a static IP address, disable IPv6, and configure a custom DNS. If you have a guest network enabled, you’ll need to turn it off as well. We’ll provide step-by-step instructions for each step, or we’re happy to walk you through the process on a call.

I have UniFi devices. Should I use StayFi Express or adopt my devices into StayFi’s controller?
If your UniFi setup includes a UniFi Gateway—such as the UniFi Dream Machine, Dream Router, Next-Gen Gateway, or Cloud Gateway—and the gateway does not have a public IP, StayFi Express may be the best fit.

However, if you're only using UniFi Access Points without a UniFi Gateway, or your UniFi Gateway does have a public IP, a direct integration with StayFi’s controller is recommended. In that case, please schedule an adoption call to bring your devices into our system.

Not sure which option is best for your setup? Reach out to us at support@stayfi.com—we’re happy to help you find the right solution.

I have multiple systems, can I use a mixture of StayFi Express and UniFi devices?
Yes—use StayFi Express in properties where you have a compatible system (Amazon eero, TP-Link Deco, TP-Link Omada, or Aruba) and UniFi devices in all other properties, all under one StayFi account.

StayFi Express will connect to your existing router and uses your current WiFi system to add a branded captive portal for compatible systems.

For other systems, you will need to order the right UniFi devices to start collecting guest data. See here for a guide on how to get started with UniFi. 

Want to learn more? Visit our Knowledge Base.